If you have a change of mind or would like to exchange your item/s, we are more than happy to process a store credit, exchange or refund for you. Please ensure you meet the below criteria to be eligible to make a return.

RETURNS: TERMS & GUIDELINES

  • Items must be sent back within 14 business days of receiving your items.

  • Items must be unworn and unwashed with all tags and labels attached, in its original packaging.

  • Your exchanges must be of the same value.

What can’t be sent back?

  • Items of unsuitable quality – no fake tan, makeup, animal hair, deodorant or perfume marks.

  • If the item is deemed soiled or damaged upon arrival, we reserve the right to either deny your return or issue a partial credit to you, not a full credit.

Faulty Items

  • If you have a faulty or damaged product please request a return via emailing info@gypsysageboutique.com.au please include a picture of the deemed fault and your order number.

Shipping

  • The cost of return shipping for exchanges and other returns is at the customer’s expense – this is non-refundable.